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As with all retail stores, if you are nice to the employees, they will be nice to you. I had a perfectly fine time at this Home Depot. They are pretty helpful, and didn't give me any trouble when I had to return things without a receipt. I got my store credit and went right over to heating aisle where I was helped with finding a radiator key. Then straight up the check out where the same nice gal that did my return had a check out line open. She was about to be "closed" but she let me slide through real quick because she remembered me from the return.
I would hope they take heed and listen but I have not seen any improvement since I been make personal complaint to managers about 6 months now.. So I should take my business elsewhere for better treatment.. It was so amazingly wonderful. The staff was so very helpful.We called ahead to see if the item we needed was in stock and it was.
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I had a great experience at Home Depot at 24th and Oregon and will return. Have been to this location dozens of times. They have almost always had what I needed, even if i didn't know exactly what it was at the time! And they have a great selection here. Helpful gentleman gave me general location of the item I needed.
A round of applause goes to Jasmine and the gentleman in the Tool room who helped us install our battery in our car key clicker. Made a happy ending to our evening. Good costumer service, found a person who helped me and my questions were answered. Garden department is beautiful with different plants to choose from. Nate in kitchen and bath area was very helpful. He was nice and had a smile on his face.
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Would have been better if he walked me right to it. Line moved quickly at checkout. Annoying security guard asked to see receipt. No one ever at the pro desk to check you out and if they are, they just stand around like a bunch of zombies. Floor staff if the exact same way, 5 people standing around talking and not doing anything. Don't even get me started about the shelves never being stocked or everything is in the wrong place.
Please note times may vary due to seasonal opening hours and extended store trading times. Pre-pay for multiple images and download on demand. It's just your average Home Depot with everything in stock but the disadvantage is that it's in a bad neighborhood. The Staff except one person was very professional and crazy knowledgeable no matter which employee they could point me in the right location.
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Never have the prices available, never have the label right, never can find help and if you do its mediocre help.. The manager Wendy is slower than a snail or she just don't like her job.. The pro desk worker Anthony was a dick today, as usual! The home Depot store in the city are always neglectful on the customer service, store cleanliness, and material availability! This suck a whole lot for I loose business, money, and seem very unreliable at times and it just not my fault.. For some 1 who spent over $50,000.00 last yr.
Sales people friendly and at times somewhat helpful...open 7 days and good evening hours for when supply houses are closed. Only have the most basic items and parts I need but usually not a problem. Got to be one of the worst home depot in the country if not the worst.
551 President Place, Smyrna TN - Locations, Store Hours & AdsFor Black friday and holiday hours please call the store. Store hours are subject to change. Please call the store for exact opening hours. Yelp users haven’t asked any questions yet about The Home Depot.
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